Frequently Asked Questions
On this page you will find all the answers to our clients’ most frequently asked questions.
Is Online Lending a registered company?
Yes, Online Lending is an Online Lending Platform registered by Warm Cash Lending Corp. Warm Cash Lending Corp is SEC-registered company with the necessary licenses to operate in the Philippines, ensuring your transactions are safe and regulated. SEC Registration No. CS201904416 Certificate of Authority N o. 1206
Is Online Lending an international company?
Online Lending is a part of an international financial technology company EcoFinance that has issued over 350 million EUR in loans since its inception and has served over 4 million customers in Europe and South East Asia.
How does Online Lending protect my personal information?
Online Lending uses advanced technology to ensure that your personal and financial information is secure. We adhere to strict privacy policies and regulations as well as strict internal policies to protect your data 24/7.
Is my data shared with third parties?
Online Lending is committed to safeguarding your privacy and Personal Data. We comply and adhere to Republic Act No.10173 or The Data Privacy Act of 2012 (“DPA”), its implementing rules and regulations (“IRR”), and the issuances of the National Privacy Commission (“NPC”). You can find out more by reading our Privacy Policy
How do I contact customer service?
You can contact our customer service representatives by calling our customer support center (02-8876-1272) during working hours (8:00 AM to 8:00 PM) or reach us through e-mail at info@Pautang.net 24/7.
What is the loan interest rate?
Our interest rates vary depending on the loan amount and term. To receive your personalized offer, please fill out the loan application form
How much can I borrow?
Qualified borrowers can get approved for loan amounts ranging from PHP 50,000 to PHP 5,000,000, depending on their eligibility and financial profile.
- Our first-time customers can borrow from PHP 50,000 to 1,000,000 .
- Our repeat customers can borrow from PHP 80,000 to 8,000,000 !
What is the loan term?
We offer flexible repayment schedule to suit every borrowers needs. You can repay your loan in a term of up to 6 months (182 days) or choose to repay it early at your own convenience.
How do I repay my loan?
You can make a loan repayment using Dragon Pay, Gcash or Bank transfer using your preferred online banking solution.
What happens if I miss a payment?
If you miss a payment, a late fee will be applied, and it might affect your credit score. We encourage you to contact our customer service team ahead of time to discuss possible solutions.
How do I get a higher loan amount?
The approved loan amount is impacted by multiple factors such as income, previous loan repayments and other factors. You can increase your approved loan amount by making timely payments on your current loan ensuring that any future loans could receive an increased limit.
What is the loan application process?
The application process is straightforward:
- Go to our website at Online Lending.
- Fill out the online application form with your personal and financial details.
- Submit the required documents.
- Wait for approval, which typically takes just a few minutes.
How long does it take to get approved for a loan?
Loan approval usually takes only a few minutes after submitting all required information. In some, rare cases, it might take up to 24 hours.
Can I apply for a repeat loan?
Yes. Once your first loan is succesfully repaid, you can apply to receive a new loan the same day with an increased loan amount limit of up to PHP 50,000. Your application process in this case will take just a few seconds.
Can my application be rejected?
Online Lending is a responsible lender, we evaluate each application according to our internal standards as well as the required regulation to ensure that our customers receive the necessary funds and that they will be able to repay this loan both on time and at full amount without having to suffer lasting negative impact on their finances.
Is there a loan application processing fee?
No. Online Lending does not collect a fee for processing your application.
Who are qualified for a loan?
Filipino citizens aged 22 to 60 years old with a valid ID and a stable source of income are qualified to apply for a loan with Online Lending.
What ID is valid for applying for a loan?
You can apply for a loan with Online Lending using one of the following Ids: UMID, PhilSys ID, Passport, SSS ID, and TIN ID. Please make sure that your ID is valid before starting the application process.
What type of loans are offered?
Online Lending offers flexible schedule loans to meet various financial needs, whether for personal expenses, business, or emergency situations. Your loan repayment schedule depends on your preferences and needs.
